Problem with Nokia Lumia 2520

[CodeGunnerDevelopment]

Hello All!

Well I'm experiencing some issues with my Nokia Lumia 2520 that I've had less than a week. Whenever I pick it up and move it, the tablet will restart and will even do it randomly from time to time. It's happened while plugged in and with a fully charged batter with and without the keyboard. Any ideas?? I've attempted contacting Nokia but they refuse to do anything for me. Any assistance will be appreciated.
CodeGunnerDevelopment

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[Kylie141]

Hi. I feel your pain. I had TONS of trouble when I first bought this tablet. But it is all sorted out now. I wish somebody had told me to start by running Windows Update. I had to do that more than once. It took a very long time: DAYS. I just left it plugged in and waited. When I ran out of patience, I force closed it and started again. Things started to go better. Then I added a keyboard. Same thing: TONS of issues. I thought, this thing is no good at all. Was I ever wrong. I love it! It is a work of art, fine-tuned, nothing wrong with it whatsoever. But you have to do a lot of work at the front end bringing it up to date.

 

[aximtreo]

My suggestion is to take it to the nearest Microsoft store and show them the problems. I'm sure there is a whizzing problem between Nokia and MS now with the split of the service and warranty responsibilities.

I have one with keyboard and the first thing I did was run windows update. Did not have any problems and am happy. The first one I bought from eBay about a month ago did the random reboot thing and I sent it back for a refund. I hope you didn't buy this same one.

 

[CodeGunnerDevelopment]

No I didn't buy the same one aximtreo and Kylie I have every windows update downloaded and installed so it's not a software issue. In all my experience in troubleshooting and repairing computers this is really having me lean towards it being a hardware issue and not software-related at all.
CodeGunnerDevelopment