Problem with touch screen

[slyfoxcl]

Anyone knows how to fix this?

YouTube

I tried downloading the static from screen but still same :/

 

[gpobernardo]

Anyone knows how to fix this?

YouTube

I tried downloading the static from screen but still same :/

The hyperlink you posted doesn't seem to work. It redirects me to the main page of youtube. More details about the problem and your phone might be helpful, too.

 

[slyfoxcl]

Oops...
Here is it www youtube com watch?v=4P8VX0IOKxE
For some reason, I can't post the entire link.

 

[gpobernardo]

Right. No problem. You need at least 10 posts to be able to post links (including working hyperlinks). Thank you for posting a text version of the link. I saw it, and it appears to be "phantom touches". Have you tried restarting your device? Additionally, you may want to follow the steps in this page of the Microsoft website to troubleshoot your screen. Hope this helps

 

[slyfoxcl]

Hi, sorry for the delay and thanks you for your reply.
I followed steps of Microsoft's website and that made its behavior improves slightly...
I have not longer the "phantom touches" but the line where appeared those touches responds slow, or simply not responds.

Maybe, I will try Factory Reset.

Thank you again