Screen Uniformity

[DJDBgr]

My Lumia 930 (bought in Greece) has this problem (screen is gradient on gray/white backgrounds, from left to right). I had the device for a few days and then send it to the authorized service, due to a hiss on the speaker and some touch screen issues. They returned it to me after a few days, by saying that "device is OK", since they didn't notice what i reported (i guess those issues are "normal" for a 930).

But, when i got it back, i noticed the screen uniformity issue. I guess they would have find it on service, so maybe it's another issue for which they don't offer a replacement device (in other words, it might be pointless sending it back again. Also, i'm over the 14-day return window, so, at best, the'll replace the screen).

I'm now stuck with this issue and can't help but notice it, even though i'm trying to "optimize" it using the Display app.

I really wish Denim update could fix this... And i was really expecting better build quality from Nokia/Microsoft.

Trying to support the Windows Phone ecosystem and getting screwed like this? Not good...

 

[DJDBgr]

To whom it may concern, Denim update does not fix the problem with screen uniformity. I mean this:



There seems to be two similar problems: one which is software related and generates a tint even on black backgrounds (and seems to have been fixed a few months back with a firmware update). The other one (which occurs on my device) is hardware related and has to do with the amoled screen. For this, nothing helps, left side is always darker/bluish/purplish, right side is brighter/greenish/yellowish (on other devices, it may be the upper and lower section). It mostly happens on gray/white backgrounds. So, don't get confused.

Also, there is a third problem, with purplish/greenish tint when automatic brightness kicks in. Denim update won't fix this also. But i do think that this is software related. In any case, you may use manual brightness.

So, after my local authorized support (in Greece) said that my device "is OK", i'm in contact with the official Lumia support via Twitter. Maybe they can find a solution. If not, i'm going back to the local support.

I think that Lumia 930 uses a Samsung screen. This explains a lot, since many earlier Galaxy models had screen problems (even my Galaxy Nexus. They changed my screen three times, every time the result was awful).

 

[Ruined]

Just got two Icons (basically same as 930). Both have uniformity issues with the screen. I am not going to sweat it, though, it is a super phone overall.

 

[DJDBgr]

More on this: according to the Twitter account Lumiahelp and their reply to me, Microsoft is working on a new update that will deliver improvements for devices with screen discolourations.

We have been made aware of an issue where the displays on a limited number of Lumia 930 units are exhibiting discolourations. This phenomenon is due to the performance of the display in certain brightness conditions. However, we have identified the root cause and are currently working on a software update that will deliver improvements.

Unfortunately, i can't post links.

 

[Suedezu]

Looks like MS acknowledged the issue and a fix is coming soon

Microsoft reportedly working on a fix for Lumia 930 display woes | Windows Central