Anyone else out there who use a Dell U2713HM and have a SP4 get it to output anything?
SP4 recognizes monitor, sees it as a U2731HM monitor under device manager. I've updated monitor drivers and latest Graphics Intel 520 display adapters (Current 11/2 firmware update). When I plug it in, it goes to Entering power safe mode. When I unplug it, monitor notices there is no connection so it gives error "No displayport cable" going to sleep in 5 minutes.
I did test it with a HP LA2306x and SP4 is able to output from MDP at 1920x1080P just fine.
I've even purchased a cable known to work but it was for SP3 and Windows 8.
I've read the cable could be the culprit, is it a windows 10 issue, or Intel 520 graphics driver issue?
I've purchased 3 different cables from Amazon. Accell B119B-007J (known to work with SP3 and Windows 8).
Accell B119B-007J (known to work with SP3 and Windows 8).
Cable Matters? Gold Plated Mini DisplayPort (Thunderbolt? Port Compatible) to DisplayPort Cable in Black 3 Feet - 4K Resolution Ready
StarTech.com 3 ft Mini DisplayPort to DisplayPort 1.2 Adapter Cable M/M - DisplayPort 4k with HBR2 support - 3 feet Mini DP to DP Cable
This is sorta a deal breaker since I want to use my monitor. I really would like to keep SP4.
Would getting a new surface dock make a difference?
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UPDATE 11-17
Since, I could not get it to work I purchased mDP to HDMI and was outputting 1080 to UDell2713HM. I read people having issue with surface dock. I wanted it more for ethernet and just having to plug one cable for power and display. I just for the hell of it plugged in my mDP to DP to Dell cable from my surface dock and it is showing 2560x1440p. I then plugged the same cable directly to SP4 and no display.
I am using the startech cable. I'm glad this saga is over.
SP4 recognizes monitor, sees it as a U2731HM monitor under device manager. I've updated monitor drivers and latest Graphics Intel 520 display adapters (Current 11/2 firmware update). When I plug it in, it goes to Entering power safe mode. When I unplug it, monitor notices there is no connection so it gives error "No displayport cable" going to sleep in 5 minutes.
I did test it with a HP LA2306x and SP4 is able to output from MDP at 1920x1080P just fine.
I've even purchased a cable known to work but it was for SP3 and Windows 8.
I've read the cable could be the culprit, is it a windows 10 issue, or Intel 520 graphics driver issue?
I've purchased 3 different cables from Amazon. Accell B119B-007J (known to work with SP3 and Windows 8).
Accell B119B-007J (known to work with SP3 and Windows 8).
Cable Matters? Gold Plated Mini DisplayPort (Thunderbolt? Port Compatible) to DisplayPort Cable in Black 3 Feet - 4K Resolution Ready
StarTech.com 3 ft Mini DisplayPort to DisplayPort 1.2 Adapter Cable M/M - DisplayPort 4k with HBR2 support - 3 feet Mini DP to DP Cable
This is sorta a deal breaker since I want to use my monitor. I really would like to keep SP4.
Would getting a new surface dock make a difference?
==================================================================
UPDATE 11-17
Since, I could not get it to work I purchased mDP to HDMI and was outputting 1080 to UDell2713HM. I read people having issue with surface dock. I wanted it more for ethernet and just having to plug one cable for power and display. I just for the hell of it plugged in my mDP to DP to Dell cable from my surface dock and it is showing 2560x1440p. I then plugged the same cable directly to SP4 and no display.
I am using the startech cable. I'm glad this saga is over.
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