Sometimes lock screen keypad not shown

pakmul

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Apr 24, 2011
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A few times the keypad to enter pin to unlock the phone does not appear. Therefore, there is no way to enter the pin to unlock it. I am not sure when/how it happens, I noticed that I have been happening in previous build also.
I practically have to restart the phone by pressing/holding on the power button.

Any ideas ?

Lumia 950XL Build 14393.351

Thanks!
 

abhishek singh21

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Apr 27, 2014
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perform a soft reset by holding volume down+power key until phone reboots , additionally remove the pin from lock screen and add it back again then check if this issue still remains.
 

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