Surface 2 Speakers

[cygnus11]

I just got my Surface 2 and I am noticing that the sound out of the speakers is incredibly quiet compared to the Surface RT. They also lack any bass. They sound very "tinny".

Is anyone else noticing this?

 

[Daniel Curry]

Tinny? Yes. Quiet? No.

 

[cygnus11]

I guess mine seem pretty quiet compared to the RT. I had my RT volume set at about 30 and the sound was decently loud. I need to set the Surface 2 volume to about 66 to match the same perceived loudness. At least that is what I am experiencing.

 

[TechyMexican]

My speakers do sounds quiet, and they seem to cut out and crackle. :[ I drove to the Microsoft Store for 30 minutes I may go back later into he week

 

[Drbeckman]

I just got my Surface 2 and I am noticing that the sound out of the speakers is incredibly quiet compared to the Surface RT. They also lack any bass. They sound very "tinny".

Is anyone else noticing this?

I have the same problem. I created a topic about that two days ago.
Hope it will be fixed with an update.

 

[cygnus11]

I actually purchased two Surface 2's today - one for me and one for my son. He just got home from school and opened his up and I was somewhat relieved to hear that his speakers sound exactly like mine. I gave my old Surface RT to my daughter and I was just comparing the speakers. It is crazy how much better sounding the RT's speakers are compared to the Surface 2's. I really hope they fix this soon - the sound quality is a huge step backwards.

 

[pbankey]

Mine are like this too. Positive it's just a software thing.. hopefully fixed soon.

 

[berty6294]

Same experience here.

 

[GSOgymrat]

Yep, playing the same song at the same volume on the RT and 2 and the RT has more bass and is louder.

 

[onysi]

My speakers do sounds quiet, and they seem to cut out and crackle. :[ I drove to the Microsoft Store for 30 minutes I may go back later into he week

I tthought was alone. I guess the cracking sound is there. Anyone else hearing cracks while on loud? Pls let me know so I can exchange this.

 

[HeyCori]

Also noticed that my sound is a bit tinny. I also can't seem to find the option to adjust the bass under the control panel.

 

[luv2skipow]

Oh gawd noooooooooo....
Why can't they get this correct right out of the gate????

 

[Dos101]

I can verify this as well. Will probably be improved through an update next month.

 

[berty6294]

I had my speakers play all last night (Netflix) to see if maybe breaking them in will help out and it did a little, they sound a little better, but I really do think a software update is required.

 

[cygnus11]

Since the speakers are not sounding too good, I decided to use headphones last night for my usual hour of streaming video. Unfortunately, my experience with headphones was a mixed bag.

The good: Xbox music sounded fantastic. Also, streaming YouTube from the website via the metro IE browser was flawless. The bad: Streaming video from Amazon Instant Video using both the metro and desktop IE browsers was absolutely terrible. Every video I tried to stream crackled like crazy. It was practically unbearable.

Can anyone else verify that streaming through Amazon Instant Video is producing really bad sound (with breakups and crackles)? Hopefully this is just a driver fix. My Surface RT never gave me a problem with Amazon Instant Video.

 

[podsnap]

This is so depressing, the speakers were something they boasted about at the launch event.

How sure can we be it's just a software problem?

 

[cygnus11]

This is so depressing, the speakers where something they boasted about at the launch event.

How sure can we be it's just a software problem?

You're right. I remember now that they specifically pointed out the speaker quality at the launch event. Thinking back to that, it is even crazier that the speakers are causing problems now.

It is either a software issue, or I was unlucky enough to get two bad Surface 2's (mine and my son's).

 

[Aenil]

Hi all, i'm a new italian owner of this fantastic tablet (sorry for my eng.), for the speakers problem someone has posted in an official Microsoft site/community?

 

[cygnus11]

I just posted a question over on the Microsoft Community website. I'm not sure if there is a better place to post it. Here is a link:

Surface 2 Speaker/Sound Problems - Microsoft Community

 

[Onager1286]

I've noticed the opposite. My Surface RT had horribly soft and distorted speakers. The Surface 2 has much clearer and louder ones.