- Dec 11, 2015
- 63
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I have a Surface Go 8GB version, got it on product release. This device has done this since day one.
Problem: At random while connected to my home Comcast wifi network, the signal will completely drop. The wifi signal symbol will go away and it turns into a globe looking symbol with lines all across it. Then after about 15-20 seconds the signal pops back up. Its not consistent either as far as time elapsed between drops. It could happen within several minutes of each other or be hours.
Things I've tried:
- Reset my router
- Rolled back Qualcomm driver/ updated driver to most recent
Any other suggestions and please be detailed as will attempt to follow your instructions. Thanks again for your help.
Problem: At random while connected to my home Comcast wifi network, the signal will completely drop. The wifi signal symbol will go away and it turns into a globe looking symbol with lines all across it. Then after about 15-20 seconds the signal pops back up. Its not consistent either as far as time elapsed between drops. It could happen within several minutes of each other or be hours.
Things I've tried:
- Reset my router
- Rolled back Qualcomm driver/ updated driver to most recent
Any other suggestions and please be detailed as will attempt to follow your instructions. Thanks again for your help.