switches off automatically

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Windows Central Question

I bought my lumia 730 ... one year before...when i keep my mobile in pocket...its automatically getting switched off and getting started after removing and reinserting the battery...... what is the problem?...after hard reset also this problem not yet solved.This problem is not arising when my phone is in idle
 
I bought my lumia 730 ... one year before...when i keep my mobile in pocket...its automatically getting switched off and getting started after removing and reinserting the battery...... what is the problem?...after hard reset also this problem not yet solved.This problem is not arising when my phone is in idle

since when are you facing this issue? did you drop your phone? Are you an insider?

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I bought my lumia 730 ... one year before...when i keep my mobile in pocket...its automatically getting switched off and getting started after removing and reinserting the battery...... what is the problem?...after hard reset also this problem not yet solved.This problem is not arising when my phone is in idle

do you have a password or pin for the lockscreen? Can you use that and see if that helps in accidental switch off

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