Reasons why I gave W10 Mobile a go, and reasons why I will be ditching it never to return
Hi all,
Just thought I would share my experience in using W10 Mobile on my Lumia 950. There were several reasons why I decided to pre-order this phone prior to release. Spec wise at the time, it appeared to be on par or slightly better than the rest of the phones on the market. The camera looked fantastic, as did the display and promising removable battery and OS.
With well over one year of ownership, I have decided to give MS the flick for good. I have used iPhones, Samsungs, Sony (Z1 which was my fav - best batt life, best camera app, quickest to use) and HTC prior to owning the Lumia. I chose the 950 as the size of it worked better for me than the size of the XL.
I really liked the idea of having good integration between the Lumia and my Surface Pro 3 (which I absolutely love) but I am sure I will have missed many more reasons for the change which I will list below.
(I have been on the Insider fast ring since Jan 2016 from memory)
- Adding words to the dictionary doesn't seem to be possible anymore. This is really annoying when you want to add a word and the option to add it doesn't exist, yet type a word that you don't want to add, that doesn't exist and it lets you add it.
- There has never been an option to restart the phone, you have to power off, wait, then power back on or use a hard reset which is really annoying when you just want to restart the phone and be done with it.
- The phone can never be charged without it turning on
- Looking for a phone number that isn't recently dialed requires so many screen touches making it frustrating to search for a name/number and on top of that, you have to click the people icon, then tap again on the alphabet to scroll to a position in the list and then tap and tap again to dial. Why not make it the same as Apple and Android have? It works and it works well, be different if you wish but don't be annoying and ugly!
- There is still no way to close all apps at once
- The most frustrating issue is that you can't adjust the alarm volume, if your alarm goes off, it wakes everyone in the house if you aren't there to shut it off. This has been brought up on the feedback hub since the phone was released, yet stupid bugs and fixes that no one gives a crap about are always added/closed and the important issues with the most upvotes get ignored.
- Navigation disappears if you switch to another app or back to the home screen. You're lucky if you get the message "tap to resume navigation". It should display in the notification list to resume but it does not. You have to go back to the home screen and click on Maps again to resume.
- Bluetooth volume is intermittent, sometimes it's there to adjust, other times it isn't (issue was there with my Bose and now Jabra headset)
- Photos take FOREVER to process. When you want to take a photo and send it, you have to wait before it can be sent. If you take 4 or 5 photos at once, it takes even longer and you are given a screen that says "loading...." for a long time.
- Live tiles don't refresh, you still have to re-size the news tile for it to start updating. This has been an issue since day one and upvoted many times yet it is ignored.
- Searching the settings list doesn't actually search all of the settings, for example if you search for "volume" you get no results which is ridiculous
- Windows mail is a very poor app, it is slow and it never downloads the full message regardless of your settings. You have to click "download message and pictures" multiple times before it actually works.
- Using google mail through edge is about 10 times quicker than using the mail app regardless of your type of connection
- Resizing attachments is not an option. This is another issue that MS ignores all of the time. Even iphones can resize and also send videos > 8 seconds regardless of the resolution.
- MASSIVE MASSIVE lack of app support. Banking apps here in .au hardly support the OS. They are outdated, don't have support for NFC, are never ever updated etc
- There is no way to quickly scroll through pages, you can't grab the scroll bar and move it quickly you have to swipe 50 times to navigate through a large document etc
- Cortana is hopeless at the best of times, even with full reception on 4G, a simple command like "call dad" gives the result "Try again in a few" or "I had a hiccup, try again in a little bit"
- Using Cortana again, if you give the command "call dad" and it works, it displays "call dad" in the text box correctly and then says "Sorry I didn't get that"
- When you have many apps open or have been using the camera, the camera app then gives you the "resuming.... loading....." and the camera app is useless, or anything you wanted to take a photo of is a miss
I am on the latest update and all of the above issues have always been there and are still issues, feel free to flame but I did give MS a good go with the phone and I don't think I will ever return to using W10 Mobile after the lack of apps, support and development.
So much potential yet so little effort on listening to real life user experiences.
Meth.