T-Mobile Must Consider the 640 SUPER Valuable!

[metalchick719]

I just saw this on T-Mobile's website after noticing a link for "price breakdown" below the pic of the 640, although it still says "Coming Soon." It's TOO funny! :evil::grincry:



So, THAT'S why they're being so vague about this phone. Look at that price! Then again, shouldn't it be the other way around?!:devil:

 

[Sedp23]

Not sure why that price is up there they looked it up for me in the store and said 129

 

[pankaj981]

It's missing the decimal point, add it and the price looks reasonable

 

[metalchick719]

Not sure why that price is up there they looked it up for me in the store and said 129

Do you really not see it? In the smaller print, it says $9999.99 as the total price. LOL!

 

[Elitewolf]

SMH lol this whole thing with the 640 must be some kind of joke for the higher ups at T-mobile.

 

[Laura Knotek]

It better be a server for that price! ROFL

 

[Mike Santagata]

I work for Tmobile as a sales associate. Website often displays odd prices like that when T-Mobile hasn't yet decided on selling price. Overall, the other sales people I work with belittle windows phone. It annoys me, but looking at the numbers it does have a higher return rate. However, that's because the sales associates don't sell the device properly.

 

[tgp]

It annoys me, but looking at the numbers it does have a higher return rate.

Based on your experience, what is the reason they're returned? Missing apps, a general dislike, unfamiliarity, device failure? And how much higher is the return rate than iPhones and Androids?

The reason I'm asking is because I've heard this before, but most people who prefer WP say it's not true. I'd like to hear from a fan who experiences it first hand.

 

[IamEdge10]

Here you go (from t-mobile.com):

$129.84 full retail price or $5.41 for 24 months.

Couldn't link to page, as I don't have enough posts.

 

[anon(6078578)]

Based on your experience, what is the reason they're returned? Missing apps, a general dislike, unfamiliarity, device failure? And how much higher is the return rate than iPhones and Androids?

The reason I'm asking is because I've heard this before, but most people who prefer WP say it's not true. I'd like to hear from a fan who experiences it first hand.

Perhaps it's when those customers find it doesn't have an "Android" or "Apple" appstore?

I suspect this is part of reason why T-Mobile are making it available mainly for order only is they assume that anyone who makes the effort will have done their research, and be less likely to return it.

 

[rhapdog]

I know a number of people who have bought Windows Phones from AT&T. I don't know any who have returned them. They all converted from Android. They all received a walk through from AT&T on how to use their phone, and was assisted with transferring everything. They all love Windows Phone and don't want to ever go back to the Android phones. The phones, for them, are simply more usable and not as frustrating. These are all people who are older and didn't want to get a smart phone to start with, because they wanted something simple and easy to understand. Usually, people who want something to "just work" and it be "simple" go with an iPhone. However, for people who have never used a smart phone, Windows Phone is probably the easiest to pick up and learn, especially for certain older citizens on a fixed retirement income that can't afford to drop big bucks on an iPhone.

If you need an affordable phone in the "below $50 range" of prices, then let's face it. iPhone is out. Android in that price range simply performs terrible and will have a terrible display and a terrible camera. Windows Phone, however, has the Lumia 635 in that price range in AT&T's GoPhone service, and that makes it very affordable. T-Mobile just won't sell much at the price point of $9999.99 for a 640.

Why do T-Mobile get a lot of returns? Could be because when someone comes in the store saying that they don't understand something about a phone, the rep states, "That's not a good phone, try this other one instead." Because the reps don't know how to work a Windows Phone, they can't help the customer. When I walk into an AT&T (company) store, they are extremely knowledgeable about the WPs and are able to help customers. They don't get as many returns as T-Mobile. Perhaps a lesson learned here.

 

[Davide Carozza]

$129.84, can order online with free overnight shipping:

Microsoft Lumia 640 Windows Phone | Lumia 640 | T-Mobile

 

[tgp]

Android in that price range simply performs terrible and will have a terrible display and a terrible camera.

How do you know? IIRC you said your first smartphone was a WP. And that's all you've had so far.

They don't get as many returns as T-Mobile.

Again, how do you know?

 

[anon(6078578)]

Has a comprehensive survey ever been done on why users prefer a particular Phone OS? I'd be very curious to know if it's *just* the app situation with Windows Phone that does them in, or if it's a multitude of factors. ie I wonder if part of it is because customers also tend to view Google and Apple as companies in a much better light generally than Microsoft? I'm am betting the disparity in google apps on Windows Phone doesn't help either.

 

[metalchick719]

$129.84, can order online with free overnight shipping:

Microsoft Lumia 640 Windows Phone | Lumia 640 | T-Mobile

I think I'm too late and they must be out of stock or something. I just tried to order online, but the only Windows Phones that come up are the 635 and 521. Oh well. I'm going to head over to one of the T-Mobile stores near me later though, just for the heck of it.

 

[Nogitsune Micah]

Based on your experience, what is the reason they're returned? Missing apps, a general dislike, unfamiliarity, device failure? And how much higher is the return rate than iPhones and Androids?

The reason I'm asking is because I've heard this before, but most people who prefer WP say it's not true. I'd like to hear from a fan who experiences it first hand.

I also work selling phones/windows phones and my main complaint I get when people return their phones is usually about a particular app it does t have. Very rarely do I hear anything specifically about the OS or even the hardware. Or a particular app doesn't work the way it does on the others.

You can tell this also by people who switch from windows to Android or IOS. 9 times out of 10, it's because of an app they desperately need.

 

[Witness]

I work for Tmobile as a sales associate. Website often displays odd prices like that when T-Mobile hasn't yet decided on selling price. Overall, the other sales people I work with belittle windows phone. It annoys me, but looking at the numbers it does have a higher return rate. However, that's because the sales associates don't sell the device properly.

This is the reason why I'll sometimes go out of my way to help a customer remotely interested in a WP handset. I'll pull out my L920 and give them a 5min demo on the advantages and answer any questions. Even if they don't decide to buy it then and there, at least they'll have a better understanding of what WP is all about. Sales Associate may come by during my demo and it's usually clear they know nothing but Android and iOS.

 

[rhapdog]

How do you know? IIRC you said your first smartphone was a WP. And that's all you've had so far.

First smartphone was Windows Mobile 5. Upgraded from that to WP 8.1. Have used several Android as a secondary while still using my WM5 as a primary. I also know a lot of people who use Android and iPhone, and have learned a LOT from them. Just because I use a Windows Phone, does not mean I'm ignorant and out of touch. Stop being insulting, please.

Again, how do you know?

Again... you're attacking. I do a lot of reading, a lot of research, and I talk to a lot of people, including people at AT&T. I have a life outside of WC, and that life is where I have attained a great deal of learning.

Please, when you post, try to at least contribute instead of attack. The "How do you know?" bit is tired and adds nothing to the thread other than an attempt to attack an individual's credibility in a hostile attempt to pick a fight.

If you have a different opinion or some evidence to the contrary, you are more than welcome to present it. I would enjoy a genuine discussion without the jabs. Thank you.

 

[rhapdog]

I also work selling phones/windows phones and my main complaint I get when people return their phones is usually about a particular app it does t have. Very rarely do I hear anything specifically about the OS or even the hardware. Or a particular app doesn't work the way it does on the others.

You can tell this also by people who switch from windows to Android or IOS. 9 times out of 10, it's because of an app they desperately need.

I've also noticed that some people who return their phones (personal experience here from people I know) due to an app not being available didn't realize the functionality that the app provided was already built-in to Windows Phone and the app wasn't even necessary.

True, though, that younger people, which are the majority that purchase smart phones, will have a particular needed app, such as SnapChat. People my age or older generally could care less about having a particular app that isn't already available.

I seem to care about apps more than a majority of people my age or older. Most of them just want a music player, FM Radio reception (my father-in-law for one so he can listen to talk radio), GPS for maps, and basic phone calling. A few want facebook to keep up with family, but that's more of a younger generation thing keeping up with Facebook on a phone.

If you look at the age of a customer, you can probably tell why they are returning it 80% of the time.

 

[tgp]

First smartphone was Windows Mobile 5. Upgraded from that to WP 8.1. Have used several Android as a secondary while still using my WM5 as a primary. I also know a lot of people who use Android and iPhone, and have learned a LOT from them. Just because I use a Windows Phone, does not mean I'm ignorant and out of touch. Stop being insulting, please.


Again... you're attacking. I do a lot of reading, a lot of research, and I talk to a lot of people, including people at AT&T. I have a life outside of WC, and that life is where I have attained a great deal of learning.

Please, when you post, try to at least contribute instead of attack. The "How do you know?" bit is tired and adds nothing to the thread other than an attempt to attack an individual's credibility in a hostile attempt to pick a fight.

If you have a different opinion or some evidence to the contrary, you are more than welcome to present it. I would enjoy a genuine discussion without the jabs. Thank you.

Sure! It's just that as an avid user of devices of, get this, all 3 platforms, I happen to be quite familiar with them all. I actively use several PCs, a Macbook, a Lumia 920, a Nexus 6, and an iPad Mini. In fact, last night (probably after you went to bed) I was using devices from that whole list. You yourself said not long ago that you recently got your first smartphone, a Windows Phone. Your attacks on anything that is not Microsoft is rhetoric that we see here all the time. It doesn't add anything to the conversation, at least nothing helpful.

We have a poster at work that says "If you didn't test it, it DOESN'T work!" Someone as knowledgeable as yourself and with the background in developing you have should know that. You keep making these digs at other platforms, mainly Android. I know that you don't have any significant experience with them. Hence the question, "How do you know?"

Sure you read. I can find anything I want to find online. So can you.

Go get yourself a Moto E and try it out. You can get a Verizon model for about $50, right here on Amazon. They are GSM unlocked and you can use it on pretty much any carrier worldwide besides Sprint and US Cellular. Use it with an open mind, and see what you think. Then, I'll listen! Deal?

Thanks!