tablet tries to turn off, not sleep

k72

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Jul 23, 2014
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I've had some trouble with the tablet occasionally bringing up the shutdown screen when I click the lock/power button. Restarting the tablet, sometimes a couple times, seems to fix it. Has anyone else had this issue?
 

Laura Knotek

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Do you have the latest drivers for your device? You may download drivers [URL="https://forums.windowscentral.com/e?link=https%3A%2F%2Fwww.awin1.com%2Fcread.php%3Fawinmid%3D7168%26awinaffid%3D103504%26clickref%3DUUwpUvbUpU2910731%26p%3Dhttp%253A%252F%252Fwww8.hp.com%252Fus%252Fen%252Fdrivers.html%2522&token=tOOuuvEX]here[/URL].
 

k72

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Thanks for pointing that out! I'll look into that. Fortunately it doesn't occur often and isn't too big a deal, mostly odd.
 

slipslip

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Hope this resolved for you, but I wanted to share that it happened on mine too. I did a Windows Update and restarted and it hasn't occurred again.
 

rfortson

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Mine has started doing this. I've started just shutting it down since it shuts down/boots up really quickly, but I'd prefer if it went to sleep instead like it used to.

Also, since I regularly shut it down now, I'm pretty much installing all the automagically downloaded updates, so in theory that should've fixed it. Alas, that hasn't been the case.
 

Blown 89

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I've found a couple of reasons why it does that.

1) There's and update that needs the computer to do a hard restart. Do a hard restart and it will go away. If your tablet restarts and pops back up quickly it wasn't a hard restart. It should take a minute or so to start.

2) You can also look in the Realtech drivers and make sure "wake on pattern match" is enabled.
 

Chad Barnett

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Mine did that for a while. I think it is related to how it syncs settings across devices(This is assuming you have a Windows 8.1 laptop or other device). I've turned off some of the options under the Settings>Change PC settings>OneDrive>Sync Settings. I have serveral turned off (for other reasons) but I believe the one is question is the "Other Windows Settings". May have to play around with it if it still occurs.
 

rfortson

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Well, in true Windows fashion, my Stream has healed itself. Now I tap on the power button and it goes to sleep. And no, I don't remember any Windows updates. Things that make you go "hmmmmmmm....."
 

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