BTW: Not according to Nokia support...
I agree. And in my unscientific testing, using iHeartRadio to keep WiFi on (it works, really) all the time, it actually saved battery, keeping my LTE connection in a constant low power state. But of course, WiFi on all the time means you use less data, and the Carriers would not stand for that. Wonder how much market share WP will need before Microsoft can tell Carriers to KMA.I still can't believe that wifi still disconnects after phone goes to sleep. This is totally unbelievable as other devices have a wifi sleepy policy which we can enable or disable if we choose. C'mon Microsoft! WTF?
Yesterday I attempted to update my Lumia 900 to Tango. I had previously successfully updated the phone's software and synced it with my Mac using Windows Phone 7 connector. When I connected the phone, It received power; however, neither the Mac nor the Windows phone software was able to recognize the device. I subsequently tried to connect the phone to two other Macs and ran into the same problem. I then proceeded to attempt to connect the phone to a PC using the Zune software. Upon connecting to the PC the same problem occurred. I checked the Device Manager on the PC and the Lumia was not listed. After contacting ATT support, and being transferred to Nokia support I have received no solution and my problem has been brought to the attention of a level three support advisor.
Any suggestions on resolving this situation would be greatly appreciated.
Yesterday I attempted to update my Lumia 900 to Tango. I had previously successfully updated the phone's software and synced it with my Mac using Windows Phone 7 connector. When I connected the phone, It received power; however, neither the Mac nor the Windows phone software was able to recognize the device. I subsequently tried to connect the phone to two other Macs and ran into the same problem. I then proceeded to attempt to connect the phone to a PC using the Zune software. Upon connecting to the PC the same problem occurred. I checked the Device Manager on the PC and the Lumia was not listed. After contacting ATT support, and being transferred to Nokia support I have received no solution and my problem has been brought to the attention of a level three support advisor.
Any suggestions on resolving this situation would be greatly appreciated.
Yes i've tried multiple usb cables. They all provide power to the phone, but do not allow the phone to be detected by the computer.Did you change USB cables?
Did you change USB cables?
Have you tried using another USB port. I have had problems with ports before, refusing to recognize a device. As you have tried multiple cables I assume you know there are USB charging only and USB charging/data cables (more wires). Chances are at least one of those cables was a data cable.Yes i've tried multiple usb cables. They all provide power to the phone, but do not allow the phone to be detected by the computer.