Aaaah... OP, did you bother to read that WSJ article? Because after the first three criticizing lines, the 4th one literally says:
"But Windows everywhere may in fact be?gasp!?a really great thing"
And then the author goes on to detail what was problematic with Windows for her in the past and how Microsoft has been fixing all these problems, ending the article with the line " it does appear to be (finally) pointed in the right direction".
That the author doesn't love Microsoft doesn't mean her criticism is unfounded. She is actually praising Microsoft for waking up and reacting, after a decade of mostly failures. I choose, prefer and defend Microsoft regularly, but I can see past my preference and recognize that, other than Xbox and Win7, Microsoft has missed many tech innovations in the past decade. They're only now starting to come back, which Joanna is pointing out.
I'm not defending her, or Microsoft. I'm just saying that her article isn't biased BS, but actually a pretty objective critical point of view - an opinion, of course - and praise for the good direction the company is heading into.
It feels to me more like you are trying to create a journalism bias mountain (which it actually exists, just not in this case) from an article that doesn't reflect what you're condemning.
Just my opinion.