I love the Surround itself, but not the OS. I expected a juiced up revision of WM 6.X. But instead it went the other direction. Don't get me wrong, it has some nice features and its pretty, but we lost a lot of features and control. My 2 biggest issues are no tethering (as was promised) and no retro fit of the WM 6.X programs. Instead we get a lot of apps that are "flashlights" and "calorie counters". Where's my Sirius Radio, URL programmable media players, true multitasking and collective IM programs? HTC, I will say the Surround is a bear to hack! But that just makes it harder to make the changes I need.