re: Is there really an app gap on WP?
Actually it does cut it for 3% of the market that uses phones. In a few months Microsoft will do what no one has done before, and that is release a phone that basically runs your desktop OS. We couldn't justify calling the new set of Microsoft phones "smartphones".... we should call them "handheld computers that allow us to call people". I have a feeling that people will start giving up on the "more apps are better" approach, and start to care about the OS. People choose Android or iPhone like they are trying to pick between two evils all because those brands have more apps! You don't need an app if you can use the service on Microsoft Edge. I don't get upset because my public water company has an app for iPhone and not for WP. I'll go on the browser because it is the same thing as the app.
No, it doesn't cut it. If it did, the woes that WP / W10M suffers from, and countless discussions like this one would not exist. Furthermore, the market would be interested and the platform would actually have services to offer, which it does not.
Each time a new version of iOS is in the works, people talk about it. Each time a new Android build is coming, people are talking about it. W10M is in the works, no one cares. No developer has expressed interest, could it be any more obvious than that? I'm not even making this up, it's actually happening right in front of you. It's so clear you don't even need stats or research to know.
Your assessment of MSFT's amazing handheld computers is irrelevant in context of current day reality. MSFT have released fantastic products before, with such lacklustre reaction that they've been faded out over time. Their mobile solution is next in line for that. It's not what people want, as fantastic as it is. And in defence of MSFT, I think it's really unfortunate, because I really do believe that they innovate on a level these days that Apple can only boast of. MSFT are really doing it and should be commended far more than they receive appraisal for.
People will not give up the "apps are better" approach. Not until, as mentioned earlier in this discussion, true web apps become the norm, replacing native apps. But we are 5 or more years away from that. And sadly, that is where it comes full circle - MSFT often release ideas to the public as a product far too ahead of their time. It's bold, and I do think the market should be more progressive in its thinking, but it's just not. And this cycle is about to repeat once more with W10M.
Look at Windows 8 - I don't think there was anything wrong with ditching the Start Menu, but the majority of people out there absolutely lost it. So the same applies with your suggestion of "ditching apps" - the market is nowhere ready to take that kind of step. And when it finally is ready, it'll be a version of iOS or Android which has a web-app centric philosophy behind it which will lead the way, not a MSFT mobile solution. Sadly, the market will have forgotten completely that W10M actually did it first. And it won't be the first time that's happened.