theefman
Active member
This is a very real problem hosted by the clueless morons in Verizon stores (corp and non corp), and a HUGE reason whey Windows Phone is struggling.
We made Microsoft aware of this back in the WP7 days, through tweets to JB and others. Someone even started a blog, wptattletale.com New site aims to name and shame bad Windows Phone 7 retailers | WinRumors, Greg Sullivan was asked about it and gave the standard response, "we are working with our partners". Elop was asked about it at the 1020 launch, took a bullet for the carriers. After all these years, nothing has changed. And with Microsoft's new-found love of ios and android and neglect of WP, I doubt they care anymore.