- Sep 6, 2011
- 272
- 1
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Took Trophy to UK over the weekend. All activation steps went smoothly & phone worked as expected while overseas. However, upon return to US, the phone had no US data service. Support team checked all phone settings and plan features, found NO explanation. Had to so hard reset to get US data service again.
I am actually unhappy that the reset worked: with two more overseas trips booked and more to schedule, it appears that i will have to reset the phone upon return from each trip.
It would have been far more reassuring to have the reset fail and have phone replaced than to face prospect that reset will be needed each time i return to the US.
Anyone else travel out of the US with Verizon Trophy? What was your experience? Did you also have to do this?
On top of it all, the account setup for Gmail and yahoo simply refuse to work: after hours and hours of entering account details -- the SAME details that successfully log me in to web mail, there is neither explanation for this nor anything to do differently. All i can do is continue to re-enter the details (like an idiot - a cursing idiot) -- repeating the same dumb thing and hoping for different result. Outlook setup - the one that gives people trouble - was fine. Ita the easy ones that will not work, despite dozens of attempts, using the correct (and not mistyped) information.
I am about to throw this phone I dearly love right out the window!
I am actually unhappy that the reset worked: with two more overseas trips booked and more to schedule, it appears that i will have to reset the phone upon return from each trip.
It would have been far more reassuring to have the reset fail and have phone replaced than to face prospect that reset will be needed each time i return to the US.
Anyone else travel out of the US with Verizon Trophy? What was your experience? Did you also have to do this?
On top of it all, the account setup for Gmail and yahoo simply refuse to work: after hours and hours of entering account details -- the SAME details that successfully log me in to web mail, there is neither explanation for this nor anything to do differently. All i can do is continue to re-enter the details (like an idiot - a cursing idiot) -- repeating the same dumb thing and hoping for different result. Outlook setup - the one that gives people trouble - was fine. Ita the easy ones that will not work, despite dozens of attempts, using the correct (and not mistyped) information.
I am about to throw this phone I dearly love right out the window!