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Windows Central Question
Trouble setting up new Surface Book out of the box
I just opened my new Surface Book. I tried to log in using my Microsoft account, but it says "The username or password is incorrect. Try again." I know I am using the correct username and password as it works fine from my PC sitting right next to the Surface Book.
When I click on the "Connect to Internet" icon in the bottom right corner of the screen it says "no connections are available." Again, I know there is good Wi-Fi signal in my office as it is working fine on my other devices.
This is fresh out of the box so I have not been able to try anything else so far.
Any help would be appreciated.
Thanks.
I just opened my new Surface Book. I tried to log in using my Microsoft account, but it says "The username or password is incorrect. Try again." I know I am using the correct username and password as it works fine from my PC sitting right next to the Surface Book.
When I click on the "Connect to Internet" icon in the bottom right corner of the screen it says "no connections are available." Again, I know there is good Wi-Fi signal in my office as it is working fine on my other devices.
This is fresh out of the box so I have not been able to try anything else so far.
Any help would be appreciated.
Thanks.