Unable to install groove music in 640xl

sandeepmelwan

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Oct 19, 2014
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I have lumia 640 xl, aftet updateing it to win 10 i m unable to install groove music. It downloads and during installation it showed error. I m also tried it with changing setting to internal storage. It is also happening with eqallizer, motion data, touch etc. Kindly help
 

Chintan Gohel

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May 23, 2014
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I have lumia 640 xl, aftet updateing it to win 10 i m unable to install groove music. It downloads and during installation it showed error. I m also tried it with changing setting to internal storage. It is also happening with eqallizer, motion data, touch etc. Kindly help

first check for any pending OS update - you might still be in a lower version of 10. Go to settings > update > check for updates
If that's okay, try a soft reset (restart) and try again
 

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