USB not detecting my Lumia 620 in PC after installed WP 8.1

[prasanth1947]

I am not able to find my phone in my PC after installed WP 8.1.

has one face this issue? or am I the only one here? can anybody help me to sort out this issue.

I have tried in windows XP and WIndows 7

Thanks
Prasanth

 

[kylezangel]

I also had this problem, to fix it I deleted my windows phone drivers, unplugged, plugged in again and let the new drivers install from scratch.

If that doesn't work, you can try going to devices from the remove hardware tab and change general settings of your phone

 

[prasanth1947]

Thank you so much for the quick response, I am completely new to this to be done. would you mind please update more details what need to be done exactly ..
I just want to make sure before I start of this activity. dont want to mess in the middle of my job.

Thanks for uderstanding

 

[kylezangel]

Okay, you know on the right of the taskbar there's a button you click when you want to remove hardware(eg flashstick)? Click that, you'll see a menu item along the lines of "devices center". Open that. In the new window you should see your device listed, double-click on it. Somewhere you should see "change general settings". Where it says what to do when the device is connected, choose open folder to view files.

From then on it should show up under computer. I don't have my laptop right now, but if you're stuck please say so

 

[prasanth1947]

Thank you so much for the updates, I will try at home and let you know the status. thanks again

 

[yaro da yaar]

Thank you so much for the updates, I will try at home and let you know the status. thanks again

Dear prasanth, kylezangel deserves a thanks.I know, you thanked him but there is a thumbs up button by which you can thank him. Kylezangel puts his effort to give you a nice answer

 

[prasanth1947]

Thanks Yaro, I am new to this forum so I am not really sure of all the funstionalities/utilities here yet.but thanks to you me to knowing it

 

[S Ricardo]

Me too.But my PC is windows 8.1 with updata

 

[prasanth1947]

Hi,its me again. I am not able to find out the options mentioned in my laptop as well as PC( one is with Windows XP and other one is Windows 7). But if I do other phone with Andro and Window 6.5 is still showing.

Any lights on this please ?

Thanks in advance

 

[prasanth1947]

Hi Guys,

Any one can help me in this please ??? Still I am not able to access my mobile details on my PC. USB cable is usable for charging purpose at the moment.

Thanks in advance

 

[prasanth1947]

Any one can help me here ?? I am facing this issue from the day 1 when I installed WP 8.1 in my 620 . I tried in 5 laptops with windows 7 and one desktop with XP but no luck. No signs of drivers showing in tray as well as device manager.

My battery is draining very quickly so I wanted to go back to WP 8 now, I tried NSU and NSRT etc etc but USB is not detecting so no luck. I am facing lot of issues due to battery draining. I keep my battery full around 11 PM in the night and I see in the morning with dead state .Thats the huge problem for me.

Any help is much appreciated since it is my oncall mobile.


Thanks in advance.

 

[sinime]

I've had my wife's 1520 not be recognized in USB a couple of times, but a quick reboot always remedied the issue.

As far as a solution to fix battery drain, idk, but does the battery saver app give any indication as to which app might be causing the drain?

 

[prasanth1947]

thanks for the quick response but no luck with reboots in my case. I tried hard reset 3,4 times also but still no luck . I am not sure any settings need to be tweaked in the case of 8.1 . It was perfectly working with WP 8.0

 

[prasanth1947]

No One to help me here?? Am I the only person facing this issue? then it should be some settings I should make( I am ready to reset once more too). Please help me .

 

[ajayden]

No One to help me here?? Am I the only person facing this issue? then it should be some settings I should make( I am ready to reset once more too). Please help me .

Have you tried changing the USB cable?





Posted from Lumia 1020 using Tapatalk

 

[prasanth1947]

Have you tried changing the USB cable?

Yes Ajay, I tried couple of USB cables and these are working for some other mobiles ( Samsung Omnia 2 and other Andro mobiles as well ) but the problem started after I installed WP 8.1





Posted from Lumia 1020 using Tapatalk

 

[TechFreak1]

Try the following:
1) a different usb port

2) re-install the drivers, you will need to first uninstall it via the device manager, look for portable devices. Once done press f5 or scan for new hardware. Windows should reinstall the drivers automatically.

3) if the above don't work search for usb settings in bing on your phone, go to the phone view and check what options are ticked. (they should be both not ticked by default if not then untick the first one "ask me before using a usb connection". Safely remove the phone and plug it back in.

Let us know if any of the above works.

 

[prasanth1947]

Thanks for all the options, I have tried all of them before and now as well. but still i am running with out of luck so sad for me. not sure what is making worse for me. I have did hard reset and soft reset multiple times to fix this issues , still no shine.

I am afraid that I don't see any option for the drivers in device manager and even I tried in new laptop .

Any other suggestions ??

 

[ajayden]

Thanks for all the options, I have tried all of them before and now as well. but still i am running with out of luck so sad for me. not sure what is making worse for me. I have did hard reset and soft reset multiple times to fix this issues , still no shine.

I am afraid that I don't see any option for the drivers in device manager and even I tried in new laptop .

Any other suggestions ??

Have you also downloaded the windows phone app?

 

[prasanth1947]

nope, I have not downloaded it yet. I did hard reset in this morning again and installed only Whats App and file manager .

Do we need to install windows phone app? what is the main purpose of that one? can you please help me in this ?

and please provide the exact link for this app if it is needed to install.

Thank you all for your kind suggestions so far.