so i ended up using a win7 computer at work to use seven-eighter. i selected all languages, and it worked perfectly. i played with calendar, ie, email, camera, and streamed pandora on wifi all day and didn't encounter any issues. when i got home i synced with zune and everything looks fine, except one thing... zune says i have 2.83gb free, while the about page on the phone says 4.03gb free, which is the same that it showed before updating. not sure if that could cause any problems though. and of course, the backup that was made during the update is on that pc at work, so i need to figure out how to copy it and put it into my zuna at home, or make zune do another backup.
on another note, i got a response back from verizon. there were instructions on how to check the current firmware version (no mention of os version), and this:
"During the software-testing phase, there are many channels of that which will receive them. Once they receive these updates, they are able to test them without affecting our customers' experience. This allows us, and the manufacturer to guarantee that there are no additional bugs, and that the software fixes things and does not cause other issues after implementation."
"Software updates are released in waves and not every device gets the update at the same time. If your device is in need of an update please allow a few days for this update to be pushed to your device."
i appreciate that they responded to me, but my message to them was specifically centered on the os update, and they responded only with firmware info, and what seems to be a cut and paste response about updates in general.