Very slow saving files on wired network, problem not on WiFi?

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Windows Central Question

I've had my Surface Pro 3 for over a year now and I have always had this problem.

When I connect to the wired network at work using the dock, I have full internet access and can read files from my network drive, however everything hangs when I try to save a file, or create a new file. This is the case in any software (Word or other software). In Word, for example, I get the 'Saving as...' dialog box with the green bar that appears and stays for 5-10 minutes. Eventually the file is sometimes saved. It doesn't matter when it is a big file or a small file.

The same problem occurs with the surface Pro 3 dock, the USB network adaptor, and also an off-brand USB network adaptor. I recently upgraded to Windows 10 in the hope this problem would disappear, but it remains!

If I connect to our work network via WiFi, I have no such problems and can read and save files with no problem (although much slower, and only gives me limited access to the network - no printing, for example).

All updates have been installed. I've tried uninstalling the ethernet adaptor and reinstalling the latest version with no joy.

I have a Surface Pro 3, i7 64-bit processor, 8GB RAM.

I've followed these instructions for a similar problem, but also no joy (Google: Windows 10 Surface Pro 3 Docking Station Network Problem: SOLVED!)

Can anyone help?

Any help gratefully received,


Chintan Gohel

Active member
May 23, 2014
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could it be the cable? Or how the network detects your device?
Is wired internet fast for you?

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