Viber isn't working on Windows 8.1: how to fix?

[plsbru]

Hello, people!

Is anyone using Viber on their Windows 8/8.1 PCs or tablets?

I can't seem to find the problem, but my Viber app on my PC is just not working. All I can see is purple loading screen and not much else. I checked apps's permissions, everything seems to be enabled. I have also downloaded the latest version from Windows Store. Funny thing is, I used it a couple of times before, but it just stopped working for no reason. I know that there has been a big update, but it still didn't fix my problem. It seems to be working well on my WP.

Anyone had similar issue and know where to look for a solution?

Cheers!

 

[anon(8012792)]

re:

viber in itself is giving lots of issue on my phone as well :| guess time to switch to ooVoo..... when is the Skype update coming?

 

[Mark4211]

re:

Hello, people!

Is anyone using Viber on their Windows 8/8.1 PCs or tablets?

I can't seem to find the problem, but my Viber app on my PC is just not working. All I can see is purple loading screen and not much else. I checked apps's permissions, everything seems to be enabled. I have also downloaded the latest version from Windows Store. Funny thing is, I used it a couple of times before, but it just stopped working for no reason. I know that there has been a big update, but it still didn't fix my problem. It seems to be working well on my WP.

Anyone had similar issue and know where to look for a solution?

Cheers!

You have to be patient and wait >10 seconds for the app to start up.... This is what is does for me.

I'm on Windows 8.1 Update 1.

 

[plsbru]

re:

You have to be patient and wait >10 seconds for the app to start up.... This is what is does for me.

I'm on Windows 8.1 Update 1.

I really don't want to sound like an arrogant *******, but I will totally sound like one now.

I'm not stupid, I know I have to wait... I don't click on the icon and just go "oh, **** it doesn't work".

I actually left it overnight. Did not help.

 

[fatclue_98]

re:

I used Viber on a L520 and an Ativ S Neo. Both on 8.1 DP and both worked flawlessly. Have you tried uninstalling, soft reset and then re-installing?

 

[ViberTeam]

re:

@plsbru: Please try uninstalling and re-installing Viber, then restarting your computer. If that does not help, please open a support ticket here: Viber | Open a Ticket

 

[iMarkPhillips]

re:

Yes. Ditto.

 

[anon(8012792)]

re:

Hey viber team why is that viber takes 1 min a minimum to load up? Windows phone 8.1

 

[Yasser Shaaban]

Is this ALL what you can say ??

 

[kg4icg]

Instead of using the app, I use the desktop client myself. Works flawlessly, along with working on my Samsung Ativ S Neo .

 

[Prerana Bajracharya]

I have the same problem .. initially videos turn off automatically .. now it wont open up .. and yes i have already uninstalled and installed for about like 5 to 6 times

 

[jemanji]

I don't know how to solve this issue either... Please help!