Viber loses connection?

I have tried everything but still doesn't wok. firewalls are down in both router (which is really bad -__-") tried inputting the ports . still doesn't work.
I have an iphone 4s , i live in canada and Im with MTS. please fix this.
When I was in my old house everything was perfect with firewalls up in my router.
 
I am using viber on iPhone 4 and 5 and now its working well here in UAE, but I am not able to use it on my Nokia lumia.

can you help me with that?
 
I am facing same issue which is.. when i use viber though wifi it works fine but as soon i switch to mobile data it get ofline .. can any one tel me how to fix the prob i m using lumia 1020 and its really disturbing with this issue.. please help me out..
 
why even if i have internet connection viber is not connecting?i reinstaled it and still not connecting.it showes me that is trying to connect.i have a samsung galaxy S. please help :(
 
My viber got disconnect too and I follow your instructions to delete and download again but now my phone number won't work what do I do now?
 
My GF told me her messages are failing and could not send anything. She sees the messages but can not reply? She thinks it is because of the internet? Is it really from internet? and also her Viber is not upgraded.

I also tried whats-app again i see she is receiving it but no reply, what is the solution? installing viber again? or changing the Wifi connection.?
 
The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
You may try contacting the authorities and ask for the reason for this block.

If it is authorities in the UAE block Viber issue, why it is working fine in my android? and not working or no service in my windows 8.1 mobile?
 
I just downloaded Viber ,and when i put my number i click continue ,but then i get a note " An internet connection is required to set up Viber.chek your connection and try again." but i have an good internet connection !!
 
I am having the exact problem with my windows tablet in wifi. I am in Saudi Arabia using STC wifi network. Please assist me with this. Everything else works perfectly but i lose viber connection. It jus connects for a while then stops
 
I have a big problem with my Viber. Viber tell that I am ofline always , when my Windows phone 8.0 on my HTC is in stand by. I try all settings and problem is still here.
 
Hi i have viber on my Samsung Galaxy S3 plus I installed a desktop version all happy days UNTIL I got myself a tablet and installed VIBER on it NOW my phone is not getting any messages.

Am I only allowed it on two devices or what like?
 
How come when I download viber on my iphone 4 and I put my phone number it's tells me that viber is currently unavailable or I might not have internet when I do?
 
Hi Team,

I just download & install viber in my laptop (using windows 7 32bit) contacts are sync with mobile device but msgs are not sent from pc (no internet connection) error is showing. i am in Sudan and using Canar network.

also in mobile phone old version is working fine but if i update it from market its not working, again i install and download old version.

Qasim.
 
I brought Samsung s5 from uae Dubai while I was on holiday but now I am back in Australia viber disconnect after I minute tango does not work VoIP not working the software is united Arab emirate in the phone how do I fix this issue
 
Dear Team,

I install viber desktop in my laptop (Windows7) but the status is offline and showing NO INTERNET CONNECTION...
 
We use viber regularly but 4 days agoI was trying to call my wife using viber but when she answered my call viber says connection lost same thing if she's the one calling..I tried to call other using viber and it is working..is it on the setting or connection or something else pls help me...
 
I have followed both the technique. But I am faching still same problem. i also specified the celular phone network and country location. I can't use viber in desktop. It is showing yellow signal.
I am using windows-7 32bit and viber 5.2.0
 
Sir, Even my laptop is connected with 3G modem , viber is complain No internet connection. Except Viber, other application is working. What to doo know ?
 

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