Viber Problem

Rilind Shabani

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Aug 27, 2013
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Hello,
What might be the problem with VIBER on HTC windows 8x phone, when I press the back button on the phone while being on VIBER and I get out of the app, It doesnt show me the new messages as notification on the screen, nor it alerts any sound for getting new message nor even when I get a viber video call it doesnt show up on the screen, unless I must open Viber, and then messages arrive or video call!?!?!?!
Anyone can help?!?!?!?!?!
 

kivancio

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Jan 18, 2012
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I am having the same issue NL920. I thought push notifications were down for viber, but suddenly tonight all old notifications that i missed popped. Its some server related problem, nothing you can do, sorry.
 

r0mmE7

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Feb 13, 2014
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I had push notification issues for my Lumia 920 for quite a few months now and I was able to find a way around this problem.
Here is what I did:
1. In Settings / Background tasks, I only allowed two applications to run in the background.
2. I uninstalled Viber from my phone.
3. In Settings / Storage check, I cleared the temporary files.
4. In Settings / Ringtones+Sounds, I unticked/unchecked the "all other notifications" (I saw that Viber will use its own notification sounds for push notifications).
4. I performed a soft reboot (holding down the volume down + power button).
5. After the reboot, I again cleared the temporary files in Settings / Storage Check.
6. I re-installed viber.

I am not really sure how it worked :)
I hope this info helps.
 

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