Hello everyone,
I bought a new Surface RT a couple weeks ago with a touch cover and, despite lacking a plethora of apps in the store, I'm somewhat satisfied with what the device can do. I bought the 64gb RT figuring if I add a 64gb microsd card, I'm literally doubling my space and making it into a great multmedia device where I can use it for it's Office capabilities, watch an occassional Netflix or Amazon Instant Video (through the browser), and add my videos and music as well.
Cut to the chase. When I watch Netflix or Amazon I get pixellation and green splotchy patterns that sometimes cover the entire screen. Same thing with Mp4 videos of my own. I discovered that .avi files play perfectly, so that is okay. Just needed to figure that out and remember not use mp4 anymore. But what about the Netflix and Amazon? Is there a fix for this? An update? Or is my device messed up and needing to be exchanged? My warranty is still good so asking this now before I'm stuck with a less than usable device.
I bought a new Surface RT a couple weeks ago with a touch cover and, despite lacking a plethora of apps in the store, I'm somewhat satisfied with what the device can do. I bought the 64gb RT figuring if I add a 64gb microsd card, I'm literally doubling my space and making it into a great multmedia device where I can use it for it's Office capabilities, watch an occassional Netflix or Amazon Instant Video (through the browser), and add my videos and music as well.
Cut to the chase. When I watch Netflix or Amazon I get pixellation and green splotchy patterns that sometimes cover the entire screen. Same thing with Mp4 videos of my own. I discovered that .avi files play perfectly, so that is okay. Just needed to figure that out and remember not use mp4 anymore. But what about the Netflix and Amazon? Is there a fix for this? An update? Or is my device messed up and needing to be exchanged? My warranty is still good so asking this now before I'm stuck with a less than usable device.