Video taken with Lumia 1020 has no audio after Black update.

[Ordeith]

I have an ATT Lumia 1020 that has started recording only "white noise" when recording videos. The picture records just fine but there is no audio. Happened after the phone was updated to Lumia Black. Has anyone else experienced this problem? Does anyone know of a fix?

 

[jhoff80]

Same issue here, but the only fix is to send it in for repair. (Personally, I'm trying to wait until after 8.1 so I can get a better backup first though).

 

[Ordeith]

Same issue here, but the only fix is to send it in for repair. (Personally, I'm trying to wait until after 8.1 so I can get a better backup first though).

Seems odd there is no software solution when it seems it was a software caused problem (black update in this case). Thanks for the response.

 

[laurie432]

Having the same problem with my phone. I did the Black update over the weekend, now all new video has no sound. Recorded my daughter's piano recital and no sound..... Kinda makes the video useless... When/If there is a fix let me know.