Videos not able to play in Rooms

[Binson#WP]

Hi Everyone,

My brother just got a Windows Phone 8 so I was finally able to try the Rooms feature in the People hub.

While we were able to share pictures and chat, the videos I uploaded from my phone were unable to play. We could see them but then we get an error message that says:

" Sorry, we can't play this file on your phone."

This is the case on both of our phones and since the videos I uploaded were all taken from my Lumia 1020, they all play just fine when not in the Rooms.

Anyone else experiencing this issue? Anyone have a fix for this issue? Please let me know and share your experience.

Thanks!

 

[DBDev]

It seems like it can help to restart your phone: cant playback video once added to family room - Microsoft Community

 

[Binson#WP]

It worked. Thanks!