Hi
Just bought a new 925 & have a problem with the syncing of videos - it was working fine at the start, but now whenever I copy a new video in (via windows explorer), on the phone it appears twice (once with the thumbnail & once with just a placeholder).
If I go into the Windows Phone desktop app & data on the phone - videos - it shows a list of files with "0 bytes" (several of the same) for all the ones having issue with -> if I try to delete them it says "Can't find file". Had a search around & people have had similar issue with MP3 -> enabled hidden files in windows explorer & removed the 0 byte files, but I can't see this for videos.
This is really annoying, as now not only are there duplicates, but when I remove the file (from Windows Explorer), it still shows up in the Videos list on the phone (& the syncing is stuffed in the win 8 app).
It seems really stuffed, but I can't see a way to fix it? Seems like really bad error checking.
Thanks
Just bought a new 925 & have a problem with the syncing of videos - it was working fine at the start, but now whenever I copy a new video in (via windows explorer), on the phone it appears twice (once with the thumbnail & once with just a placeholder).
If I go into the Windows Phone desktop app & data on the phone - videos - it shows a list of files with "0 bytes" (several of the same) for all the ones having issue with -> if I try to delete them it says "Can't find file". Had a search around & people have had similar issue with MP3 -> enabled hidden files in windows explorer & removed the 0 byte files, but I can't see this for videos.
This is really annoying, as now not only are there duplicates, but when I remove the file (from Windows Explorer), it still shows up in the Videos list on the phone (& the syncing is stuffed in the win 8 app).
It seems really stuffed, but I can't see a way to fix it? Seems like really bad error checking.
Thanks