Videos taking up space when there are no videos on phone...

[YungTommi]

Bit of an annoying problem with my new Lumia 925...
Only recently storage has been reduced a lot by videos. When I have no actual videos stored on the phone!

They are taking up 2.7 GB of space and as I am down to just over 5 GB of space remaining, this is a worry...

Has anybody got any ideas how to remove these 'videos' fro the phone of has anyone had this same issue??

 

[anony_mouse]

Sorry, I can't help with your question, but I really hate the twee message on the 'video' screen.

Edit: does Microsoft put this kind of thing in many places in WP? If so, I will never buy a Windows Phone. It's really condescending and insulting to their customers.
Also, why does the text 'details overview' not fit on the screen in the first picture?

 

[Daniel Cunder]

Hi,

did you ever figure out the solution? I am loosing 1.6GB this way. Interestingly enough, the files are physically somewhere on the phone, because my car picks them up automatically and starts playing them when connected with the phone over a cable. But only the car.

D.

 

[djslofstra]

I have had the same problem, the videos are actually still on the phone but you can't reach them using your phone. Indeed the storage control said that there was 4 gb of videos still on my phone even though I couldn't find a single video on my phone. I had 24 MBs of free space so I plugged it in to my windows 7 laptop and saw in file explorer that there were around 20 videos that I had removed using my phone were still on my phone. I deleted them using my computer and suddenly I had 4 GBs of storage left. So plug it in you computer and delete them via usb.