Hmm...I'll have to reread his review.
I can say that so far, the battery life has been good. Call quality is good Photos are good. But, sometimes if I hold the camera in landscape mode, I find myself pressing the volume button. To me, the screen is not as sensitive as he indicated. The phone has been in my bag, jacket pocket, and jeans pocket and none of my tiles have been deleted. The case I have is the "rugged cover" by Verizon ($34.99) which is three pieces and has a built in screen protector. The case does add bulk, but I think it offers good protection. By using this cover, the screen is recessed by about 1/8 of an inch. I've also manged to feed my old wrist strap near the volume control opening.
For searches, I use Google. At times, it may run a tad slow, but no major complaints. Since there is no built in FM radio (as there is on the Icon), I purchased a Sony blue tooth with a built in FM radio. I can't preset my favorite stations, but it sounds good and where available, the artist and song title appear.
I wish Microsoft would further update its Facebook Messenger app to include voice message, but, that is a separate issue.
As of now, I do not have plans to update to Windows 8.1 until it is released to the public and the "kinks" from the develop preview are worked out.