I think that is 90% of the reason WP user "hate" apple and iPhone, they can't figure out the basics of the phone. They don't want to learn how to use a new OS.
I see this all the time on every platform. Users banging their head against the wall because they can't make the new OS behave like the old. This goes across all platforms for many users who try something different.
They are called normal users and they show up in all the forums to ask "how" to do stuff. We get them here. "On my Android it was like..." "On my iPhone I could..." "My BB used to..." "When I had a Symbian phone it would just..." I've seen it across every MoNa site.
It's not exclusive to Windows Phone users trying something else by any stretch of the imagination. People have a tendency to become set in their habits. Most who pick up a new platform have an adjustment to make. Some make it, some are too ingrained or under motivated to do the research. Hate sometimes enters into it, but not as often as the inter platform rivalry cheerleaders would have you believe.
I had an iPhone and used it as a daily driver. I figured out everything I needed to know to make it run as I liked. I molded my behavior to fit the OS, not trying to bash the OS into fitting my habits. It still wasn't for me. iOS doesn't fit my usage paradigm. Hate has nothing to do with it.
I've used feature phones, Android, webOS, iOS Ubuntu Touch, Firefox OS, Symbian, Sailfish, Windows Phone. In my arsenal right now I have Windows 10, Windows 10 Mobile, Windows RT, Android and Firefox OS. These are devices I can pick up and start using in a moment. I taught myself to adapt to the platform I'm looking at. Not every user does that, learns that trick. I've been around a few forums and interacted with users who are having a hard time making a go of it.
Please don't confuse frustration and needing guidance with hate...