Denise Valentino
New member
I had the same problem 24 hours ago, with my lumia phone. Problem's solved now.
All I did were these:
1. Log in on FB account via phone's browser
2. Click the messages icon above
3. Once on the message page, scroll down. At the very bottom of the page, there should be a button about Messenger, which serves as a link to the Messenger's Overview page on the app store.
4. Click it. Once on Messenger's Overview, the button at the bottom which used to be "install" is now "update."
5. Click update.
6. Once update is installed, try logging in on Messenger again.
All I did were these:
1. Log in on FB account via phone's browser
2. Click the messages icon above
3. Once on the message page, scroll down. At the very bottom of the page, there should be a button about Messenger, which serves as a link to the Messenger's Overview page on the app store.
4. Click it. Once on Messenger's Overview, the button at the bottom which used to be "install" is now "update."
5. Click update.
6. Once update is installed, try logging in on Messenger again.