I just purchased an open box I5/8GB/256GB Surface Pro 3. After using it for a few hours, I found that it had an admin password set in the BIOS and so Microsoft exchanged it for a replacement with a much lower serial number. I just received it and it came with W10 preloaded (the old one was W8.1) and loaded it with all the updates and it began running very hot just browsing the web with either Chrome or Edge. I tried several things including changing video drivers and ultimately reloading it back to factory, this time limiting it from updating, at least initially, the updates from applying and I found that it ran somewhat cooler. So now it is fully up to date and with the last firmware update it seems again to run warm, but not as hot as before, Soooo, here is what I am asking:
1) What should I expect with this under the best of circumstances? Should I expect it to run completely cool or will it always run warm? Is this just that I have started at a time that a buggy firmware hits or is this normal?
2) Should I keep this (fan is quiet when it runs, I hear some are really noisy) or should I return it again?
3) Is there a way to roll back the firmware update to an earlier version? It does seem to run cooler with the older firmware.
4) There is nothing hogging CPU time. Is there anything that I should try to keep it running cool? The fan is so quiet I am not sure that it is running at full speed. Maybe that is the reason that it is warm.
I appreciate any comments. Since I have exchanged it there is no longer any chance to return it and frankly I don't want to. I could not afford the Pro 4 version of how this is equipped, so this is a keeper. But it needs to work as well as its hardware promises. Thanks in advance.
1) What should I expect with this under the best of circumstances? Should I expect it to run completely cool or will it always run warm? Is this just that I have started at a time that a buggy firmware hits or is this normal?
2) Should I keep this (fan is quiet when it runs, I hear some are really noisy) or should I return it again?
3) Is there a way to roll back the firmware update to an earlier version? It does seem to run cooler with the older firmware.
4) There is nothing hogging CPU time. Is there anything that I should try to keep it running cool? The fan is so quiet I am not sure that it is running at full speed. Maybe that is the reason that it is warm.
I appreciate any comments. Since I have exchanged it there is no longer any chance to return it and frankly I don't want to. I could not afford the Pro 4 version of how this is equipped, so this is a keeper. But it needs to work as well as its hardware promises. Thanks in advance.