Whatsapp media not downloading

[nuaman bukhari]

I am using l525... My whatsapp is not downloading the media. I can't see it anywhere in my phone. It was working till yesterday and today when I used it in evening I found the problem...
I reinstalled it, and soft reset my phone.. But nothing happened..
Please help...

 

[bmazloum]

Maybe it's your ISP/telecom provider? I sometimes don't receive media (says it's not available and to request again), I switch to my VPN and it downloads it just fine.

 

[nuaman bukhari]

I use WiFi.
But whatever happens why suddenly???

 

[nuaman bukhari]

I noticed the problem that whatsapp pictures are saved in "Files" explorer and do not show up in gallery....