To me, and this is purely my personal take, the biggest mistake MS made was going back to a desktop look with Windows 10. If you want people use and view apps on a PC the interface has to be different. Having a desktop isn't an app friendly environment to me. Bringing back the Start menu was a huge mistake in my opinion.
Even though I agree, considering the gigantic backlash Windows 8 got from consumers I understand why they went back to the oldskool start menu and desktop. Windows 8 was too complex for it's time (I know that sounds weird, but people don't like change).
IMHO, once the 32 bit programs die out or get turned into store apps, only then will people realize the benefit of UWP. It's easier to update, probably a lot harder to crack and hopefully beter to manage. It reminds me a bit of MacOS, where entire programs are just sitting in their own container (DMG I believe?). Ofcourse I could be wrong since my last experience with Apple was 6 years ago.
But coming back to Windows 10 Mobile... There's two personal reasons
I'm having trouble with the platform and maybe one of the two are shared with a lot of you. The first problem is unexplainable bugs. For example, some of my live tiles update all the time, yet others update after TWELVE HOURS
... and some simply refuse to update. And this is after checking the battery saver and background running etc. I can resize the tile and it refreshes for a while, but it stops eventually. This is just sloppy, I don't care who's fault it is
. Why are other tiles refreshing without a problem? shouldn't this be top priority? Live tiles are what makes the OS special and half of them don't even work.
The second problem is that the development team seems very, how do you say it nicely... Enthusiastic? They don't communicate well.
Some of their support staff tell us anniversary update was supposed to drop on august 9th, then Dona and another engineer tell people not to believe everything on the internet. Then they don't tell us when
the anniversary update is supposed to land? Not even an explanation!
Look, I absolutely love Windows and Mobile and I'd love to see them gain traction, recognition and all that positive jazz
. But they NEED to fix their way of interacting with the userbase. I've done several leadership courses over the years and the most important thing I've learned is that you need to give feedback to your people.
If somebody informs me of a problem they've encountered and, after I fixed it, don't tell them I've fixed it... Well, guess what? They will feel neglected and maybe don't even know I've fixed it in the first place, so they get angry with me for "not listening to them". Same goes for explaining why stuff is broken or delayed. If Dona replies with a cryptic "Once its done, we'll let you know
" I can understand that people, including me, don't feel like they're being taken seriously. :eck:
I think it all boils down to communication at this point. They "promised" that every WP8.1 device would get W10M. Halfway the preview, they dropped support on older devices because they simply didn't have the hardware to power the resource-heavier W10M. It makes perfect sense, its good they did... But they should've never claimed that every WP8.1 device was going to get W10M. And even if they never claimed it, the media completely ripped them to shreds over this. Microsoft seriously needs to choose their wording differently and stop being vague. If you say "maybe" people will see it as "yes" and get disappointed if it turns out to be a "no". If you'd say "it depends on certain aspects, details follow", and then they could explain their reasoning for, let's say, removing certain phones from the RS1 upgrade. It's got to do with hardware but they never really explained their philosophy behind that decision, leaving people guessing and making false claims as "they don't care" or "they're forcing us to upgrade!"
If I had a say in it, I would tell Microsoft to launch a dedicated blog section where the process of development was being discussed. There's no shame in telling what obstacles you ran into. You've got insiders that have programming skills, maybe they can help you figure something out. Same goes for UX/UI designers that share a different vision and maybe even inspire some of the designers at Microsoft. They keep saying they are creating the best OS together with the people that use it. Hmm. Can't say I feel the same way with how Mobile is being made. Why is there no equalizer on third party phones for example, while every phone on the planet that runs iOS or Android does? even WP7 had this feature.
People have been asking for this feature since WP8.0 and as of yet, only the Lumia phones seem to have this.
Let's just hope Mobile gets some much needed love soon. I'm so frustrated that I have to switch back to android again because of missed phone calls, email that don't arrive on time, live tiles that hang or black screens and reboots that I have to suffer from. I love tinkering but I hate it when people get angry with me because they can't communicate with me.
It's all about communication if you ask me. Sorry for the long rant. I'm all out of coffee.:angel: