Why am I getting an error message on my Lumia 930 when I try to connect to IBM traveler?

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Windows Central Question

Lumia 930 - IBM traveler - can not sync - need personal certificate

I am trying to connect Nokia Lumia 930 to IBM traveler to get company mail (active sync). Spend almost 2 week but can not find solution - send certificate by email, instal on Lumia, but without success.
Here is error:
You need a personal certificate to connect to xxxx.com server. Error code 85030027.

I also test all solution foun on this or other forum but no solutin.
Also not clear what personal certificate need? Server has legal SSL certificate.
Any advice please.