Why am I not able to download songs from Mix Radio?

[Windows Central Question]

Problem with downloading the songs from Mix Radio.

RECENTLY I BOUGHT LUMIA 730, I'M NOT ABLE TO DOWNLOAD THE SONG FROM MIX RADIO. CAN YOU PLEASE LET ME KNOW THE SOLUTION.i have created a new microsoft account which has linked up with the nokia account

The Error Showing as:

there Seems to be a problem with downloads but you can still listen to 100's of curated mixes

For further information,go to help section(?) which can be found on the app home screen

 

[Harrie-S]

Re: Problem with downloading the songs from Mix Radio.

For further information,go to help section(?) which can be found on the app home screen

What was the further information you got when you went to the help section??