Why am I unable to download apps & getting prompts for creating family?

[Windows Central Question]

unable to download apps & getting prompt for creating family. Please suggest

I am unable to download any apps from Store. While getting it done having prompt to create family under windowsphone.com/family.

 

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Re: unable to download apps & getting prompt for creating family. Please suggest

You must have registered with a birthdate so young it requires parental supervision.

If that is indeed your age range, consult your parents. If there is a mistake, consult Microsoft Customer Care. microsoft customer care - Bing