Why aren't I receiving updates on my Lumia 950 XL - Dual SIM?

[Windows Central Question]

Not receiving updates on my Lumia 950 XL - Dual SIM

Hi All,

I have an unlocked dual SIM Lumia 950 XL and have been stuck on 10586.36 for a month now. I've tried everything possible, from soft resets to playing with all possible Windows Insider apps settings "Production, Leave Program, Fast Ring, Uninstall, etc". I've even tried a hard reset after getting tired of all other tries.

The weird thing is, my Lumia 1520 received all updates just fine!!

The Windows Device Recovery Tool says I already have the latest software version, too.

 

[leNeo]

Use WDRT to come to production release, then sign in to insider again if you wish to continue receiving updates.71 and higher.

My 950xl runs great on .29 production non insider.

 

[x_snakey]

Re: Not receiving updates on my Lumia 950 XL - Dual SIM

Thank you for the answer!

Do I need to uninstall Windows Insider or leave it before using WDRT? My current insider status is Production Threshold.

 

[leNeo]

Re: Not receiving updates on my Lumia 950 XL - Dual SIM

Backup only settings and sms or nothing.
Dont back up apps and no need to exit insider. Just dont install insider app till everything is up and running.

 

[leNeo]

Re: Not receiving updates on my Lumia 950 XL - Dual SIM

Just switch off and start WDRT