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Why aren't we unable to get any messages in our email?


WPCentral Question

when I click on the mail it says has not syin. we have been able to get our e-mails before today so I not sure what I have to do to get our e-mails back


New member
Jul 16, 2014
Try a soft reset, press and hold the power button until it vibrates (ignore the power off screen)


New member
Nov 12, 2012
I'm sorry, we really need more details to be able to assist better.

What type of device? Computer, phone, tablet?

What make and model? What OS and version?

Which email service? Did any settings get changed?

Did something change just before the problem started, like an update to the email app or the OS?

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