Why can I no longer receive pictures?

lolumstad

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Nov 29, 2015
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Why can I no longer receive pictures

I have a Nokia Lumina 935 Verizon phone. I have used Straight Talk for may years without a problem. About 6 months ago, every time I received a picture, it goes into an unknown folder "Message not found". I have changed the setting and talked to ST customer service to no avail. any suggestions?
 

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