Why cannot I restart my pc after upgrading to w10?

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Windows Central Question

Hi, I'm having some hard times with my pc after installing windows 10...I used to have windows 8.1 and everything was fine. Since I downloaded 10:
-it's no more possible for me to restart my pc: it stops during the process.
-programs behave weirdly: adobe is going mad, it's no more possible to close skype when I don't need it, and other minor issues.
Now, I tried to go back to Windows8.1, I tried to reset the pc, BUT OF COURSE I CAN'T BECAUSE THE RESTART OPTION DOESN'T WORK!!!
I'm totally disappointed, I want my old OS back...or at least, could someone help me to solve these problems?
Thanks in advance
 

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