Why can't I get out of my lock screen?

[Windows Central Question]

why cant i get out of my lock screen

i try to unlock my phone but the number board wont pop up and a woman keeps on saying double tap to activate it will not let me into my phone

 

[emperor_skull]

Re: why cant i get out of my lock screen

You activated narrator, just do as it says then go into ease of access to deactivate it

 

[RumoredNow]

Re: why cant i get out of my lock screen

​https://www.windowsphone.com/en-us/...lization/use-narrator-on-my-phone?signin=true