• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why can't I verify my account on my Lumia phone?

  • Thread starter Windows Central Question
  • Start date

Windows Central Question

I cant verify my account on my lumia phone

Will not allow me to update my apps as asks me to verify the account by text or call but the number registered is the number that came with the phone and I had my provider change to my old number. I have been on live but still can't change or get a code called and spoke to Microsoft 4 times no help what so ever !!


New member
Apr 15, 2013
Live account: 'Security & privacy'/'More security settings'.

If MS support can't help you find this then frankly they may as well close the help line.