Why do I keep losing connection to my mobile carrier?

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Windows Central Question

i keep losing connection to my mobile carrier,

For a few weeks now the signal to my provider keeps going, and I get no service, especially when out and about, thinking it was to do with my sim I replaced with a new one, its still happening 😒 I have restarted my phone, hard and soft resets, still no joy,
Any idea why its doing this ?
Getting very annoyed . My husband has the exact same phone but not having any problems ????
Thanks
 

Chintan Gohel

Active member
May 23, 2014
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Re: i keep losing connection to my mobile carrier,

For a few weeks now the signal to my provider keeps going, and I get no service, especially when out and about, thinking it was to do with my sim I replaced with a new one, its still happening �� I have restarted my phone, hard and soft resets, still no joy,
Any idea why its doing this ?
Getting very annoyed . My husband has the exact same phone but not having any problems ????
Thanks

since as you've said it's not a sim issue, is your phone under warranty? You could take it to a service center for check up
 

Maurizio Troso

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Aug 22, 2014
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Re: i keep losing connection to my mobile carrier,

For a few weeks now the signal to my provider keeps going, and I get no service, especially when out and about, thinking it was to do with my sim I replaced with a new one, its still happening �� I have restarted my phone, hard and soft resets, still no joy,
Any idea why its doing this ?
Getting very annoyed . My husband has the exact same phone but not having any problems ????
Thanks

What phone?
Do you mean data connection? Check in Sim setting the Internet APN, maybe it lost it. Ask your carrier for correct APN to enter.
 

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