Why does default music player ignore some of my album tracks?

eric3333

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Jan 25, 2015
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I have used the PC based sync app to copy my music library over to my WP 8.1 device. I have discovered plenty of issues with the music player noting its inferiority to the one in WP7, but today I just stumbled across this little gem. When I navigate to certain albums, I find an incomplete list of tracks attributed to the album. All of the tracks show up properly in 3rd party music players, so I know that they are tagged with the correct meta-data. Has anyone else noticed this, and is there a way to correct it? It is very hard to spot, because it is not a problem on all of my albums, but it seems to be more than just the one.
 
Did you try a 3rd party music player? check if the issue persists that way
 
Yes, I tried several 3rd party music players, and all of the tracks show up and can play correctly; this only appears to be an issue with the default player.
 
Yes, I tried several 3rd party music players, and all of the tracks show up and can play correctly; this only appears to be an issue with the default player.

Guess the best thing I can ask you to do is to use a 3rd party app :) and wait for MS to further enhance the music experience we get via the native app
 
So, am I the only person who has experienced this? I was wondering if the music app keeps a database of the files that it considers to be music. If this is the case, maybe I just need to trick it into re-setting the database, but I do not know how to do that.
 
So, am I the only person who has experienced this? I was wondering if the music app keeps a database of the files that it considers to be music. If this is the case, maybe I just need to trick it into re-setting the database, but I do not know how to do that.

No, I'm a victim of it as well xd
 
So, am I the only person who has experienced this? I was wondering if the music app keeps a database of the files that it considers to be music. If this is the case, maybe I just need to trick it into re-setting the database, but I do not know how to do that.

There was a forum I was in the other day that had posts detailing how to force XBM (the default music player) into recataloging the entire music library from scratch - I'm betting it's something to do with a stuffed-up music catalogue. When I get home I'll come back here with a link :P
 
Mine does this plus closes/or stops playing, when it can't find rights to a track it's pulling from my Zune days over streaming.
 
When I upgraded to the denim update on my 928, the majority of my cloud library is missing. And those which do appear are only a few tracks... Have no idea how to force sync tracks to my phone. Any pointers would be appreciated. Thanks.
 
I ended up re-formatting my sd card, which is where all of the music files are stored. Restarting the phone, and then doing another full sync. It only took 4 hours, but now it seems like my fully catalog is there.
 
I just wanted to post an update saying that this issue has continued to occur. Just today, I found that most of the tracks from a new album did not show up in the music app, though the mp3 files had clearly synced to the phone's drive. I went in, manually deleted the album folder from the phone, performed another sync, and there they are. Come on Microsoft, this is not cool.
 
Mine too, same problem on Lumia 635, 925, and now HTC One M8 does the same thing. I reset phone and have reformatted and copied music with sync in the W8 desktop app and windows explorer, both ways - same results.

I have found always that the files will play with a file app. I have not found a 3rd party music app I like yet. I use Bluetooth for 6 to 10 hours a day for audio with voice texting, I have had multiple issues with that software as well. I have verified it is not my headsets positively.

I have an older Samsung with 7.5 on it and if I could load 7.5 on this HTC I would, all I wanted was the memory the 635 had, Bluetooth was unusable with constant resets, 925 was AT&T's doing on a warranty exchange, it was bad as far as Bluetooth and XBOX music as well (awesome screen though), then I got the HTC because AT&T wouldn't do anything for these poor performing phones. I should have went to Apple then but I gave Windoz another try, not again

I am extremely disappointed with Windows 8.1 I expect that improvements should be experienced, not have an older inferior phone that operates better, music app, Bluetooth, and no reboots needed to uses it.

I think I will try Apple.
 

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