Why does my camera app open when pressing the volume rocker?

Queen Kylee

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Dec 22, 2015
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why does camera app open when pressing volume rocker?

I just upgraded to the Lumia 920 from the 635. searched here for this issue and couldn't find any info

when I try to adjust my volume using the rocker button, the phone opens the camera app as if the camera button has been pressed. the only way to adjust the volume is to go to the lock screen and hold the rocker until the menu opens and open the drag down menu. if I press the volume rocker while the camera is open, it starts taking one picture after another. not sure what's going on. could this be an issue with the side buttons or is it a software issue?

phone says it is up to date. running windows 8.1
 
Re: why does camera app open when pressing volume rocker?

Have you tried performing a soft reset? Or restarting your phone?
 

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