Why does my Lumia 435 keep asking for the Microsoft account password?

[Windows Central Question]

Lumia 435 keeps asking for the microsoft account password

When I try to download apps or sync email the phone repeatedly asks for the Microsoft account password, giving the options to "save" or "cancel".
I tried changing the date and time on the device manually, changing the location and language settings, soft reset, and nothing works.
Internet connection is working on all networks, I still receive email notifications and app notifications, all apps are running properly, I just can't install new ones.
Software version is Lumia Denim Windows 8.1 update
Is there a way to solve the problem without going for a hard reset?
Thank you

 

[abhishek singh21]

Re: Lumia 435 keeps asking for the microsoft account password

When I try to download apps or sync email the phone repeatedly asks for the Microsoft account password, giving the options to "save" or "cancel".
I tried changing the date and time on the device manually, changing the location and language settings, soft reset, and nothing works.
Internet connection is working on all networks, I still receive email notifications and app notifications, all apps are running properly, I just can't install new ones.
Software version is Lumia Denim Windows 8.1 update
Is there a way to solve the problem without going for a hard reset?
Thank you

go to email and accounts , there sync your microsoft account, if asked for password renter it

 

[vykos]

I tried that, it just asks for the password again. The password is correct, I am sure of that