Re: why has my screen frozen wont even let me turn it off BLU Win HD LTE not been dropped just froze
The cause is probably a process that won't resolve.
Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds).
Soft Reset is a good first use tool to solve all kinds of glitches. Like they say: "Glitch Happens!" :winktongue:
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